Frequently Asked Questions

You don't remember your password? You want to access your personal space? You can use our forgotten password function or contact our support directly! Sav-Traceparcel's advisers will be happy to help you and give you a new password.

After consulting your bank statement, you noticed that an amount in the name of Sav-Traceparcel has been debited from your bank account? Don't panic! This certainly means that you have recently subscribed to Traceparcel. If you would like more information, do not hesitate to contact the Sav-Traceparcel advisors.

Would you like to receive an invoice for your last Traceparcel subscription or an invoice for the last 3 months of your subscription? Whatever your needs, our team will be delighted to serve you. To send a request for an invoice, send us a message directly via our contact page, mentioning "Traceparcel invoice request". Our advisers will contact you as soon as possible.

In order to simplify your life, we have set up a simple and immediate cancellation service on this site. Indeed, cancelling your subscription to Traceparcel will only take a few minutes and a few clicks on this site. All the more so as the cancellation is free of charge. Simply go to the "Cancellation" page of this after-sales service site and take your email address with you to unsubscribe.

On Sav-Traceparcel, the cancellation of your subscription to Traceparcel is completely free. Indeed, if you have decided to no longer use Traceparcel's services, no sum will be deducted from your bank account. Simply go to our "Cancellation" page and we will take care of everything.

You have not found a satisfactory answer to your Traceparcel request? Do not hesitate to contact us directly:

  • By phone at +44 203 3180 654
  • By mail to [email protected]
  • Or directly on our contact page

We will find the solution.

A competent team

Searching for solutions on the Internet can often be difficult. In order to help you quickly and efficiently, we have listed all the questions we are most often asked about Traceparcel. Thanks to this FAQ, specially developed for you, you will save time. Furthermore, if you need more detailed answers, please contact us via our "Contact" page. Our advisers will be happy to answer you.

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